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About Zelalem Biomedical Engineering and Trading
About us
Zelalem Bio Medical Treading and Engineering is a leading general trading company operating in Ethiopia, particularly in SNRS, SNNPR & part of Oromiya Region. The company was legally established in 2017 (2009 E.C) with a commitment to bring the most reliable and high quality products to our customers at competitive prices and affordable payment schemes. We are spreading our branches and services centre to be close to our customers. Currently our company has got 40+ qualified employees in all branches. Our head office has already constructed in Hawassa city and we have also a branch office in Addis Ababa.
Our Vision
To be the number one Zelalem general Trading, Bio Medical Trading and Engineering, Pacific Water Well Drilling and Engineering Company in Ethiopia & in East Africa
Our Mission
Our Promise
We promise to:
- Strive to understand, anticipate and fulfil their needs, providing them with the highest levels of after sales service, quality products and professional advise
- Reach out and get ever closer to them wherever they are
- Make our products affordable through careful sourcing, competitive pricing and convenient payment schemes
We promise to:
- Provide them with a safe, fair and healthy work environment
- Invest in their training and professional development so that each employee can realize his or her own ambitions and work potential
- Reward those who match our vision with dedication and commitment, such that they will share the fruits of our success
We promise to:
- Build a long-term partnership characterized by fairness and respect
- Invest into the development of our mutual business
- Help our partners to achieve their own market and business objectives
We promise to:
- Sustain outstanding performance and achieve steady growth and profitability
- Seek excellence in everything we do
- Maintain transparency and good relationships
We promise to:
- Contribute to the comprehensive development of our community
- Care for the unprivileged
- Protect our environment
- Provide choice, opportunity and mobility
We promise to:
- Stay true to our core values and business vision
- Nurture and grow our dreams
- Tackle opportunity with prudence, courage and resolve
- Continuously develop our capabilities
- Tackle each task with passion and live each day with gratefulness
We promise to:
- Stay true to our core values and business vision
- Nurture and grow our dreams
- Tackle opportunity with prudence, courage and resolve
- Continuously develop our capabilities
- Tackle each task with passion and live each day with gratefulness
Our Target
The Pillars of the Concept
Offers the best value for money on the market, with unbeatable price, quality & service mix
To be recognized by its customers as a true technology expert. This is a key asset in a market where rapid changes in products and technologies are often confusing the customers. Thus, our company advisors are to understand customers’ needs and provide advice and solutions that best fit of our clients’ requirements.
- Guaranteed Peace of Mind:
A dedicated team of sales and specialist guarantees unparalleled level of technical and value added after sales services. Moreover, customers can secure and optimize return on investment by asking about warranty programs.
- Ease in Decision Making:
The depth of product selection, the range offered, training and after sales services, states that the customers will chose the best products for their use, is assured of its use due to availability of training and support (repairs, upgrades, installation etc).
Our Promise
Reliable & credible we are a trustable & a reliable partner to each of our stakeholders, we believe that fairness, honesty, transparency & integrity are the basis for trust & success. We establish good care, passion, positive feelings as well as strive to enable our stakeholders to do what they want.
Highest standards we strive to achieve excellence in everything we do such that we met or exceed our stakeholders' expectations, and because we truly care, we are always eager on improving ourselves through attention to each detail.
We enable our stakeholders to achieve their goals.
Create new solutions we utilize innovative products, fast & quality after sales services and solutions to exceed our stakeholders' expectations.
We strive to do things better and faster in a more efficient manner.