About Our Company
Our Team

Sales Department

- 4 Electrical Engineers With B.Sc. Degree
- 5 Mechanical Engineers
- 2 Electromechanical Engineer

Marketing Department

- 4 Stuffs With B.A Degree In Marketing Management

Tender Department

- 6 Mechanical Engineers
- 4 Electrical Engineers
- 3 Electromechanical Engineers

Office Staffs

- 6 Staffs With B.A Degree In Management

Finance Department

3 Staffs With B.A Degree In Accounting And Finance

After Sales Maintenance

- 4 Staffs With TVET/ Diploma In Auto Mechanics
- 3 Staffs With TVET/ Electricity

Supporting Staff

11 Members

HR Department

3 Member

Security And Cleaning Service

12 Members

14+ Years Experience

The Company

Zelalem Industrial and Construction Machinery and Motor Sales, zelalem bio Medical Treading and Engineering, Pacific Water Well Drilling and Engineering is a leading general trading company operating in Ethiopia, particularly in SNRS, SNNPR & part of Oromiya Region. The company was legally established in 2009 (2002 E.C) with a commitment to bring the most reliable and high quality products to our customers at competitive prices and affordable payment schemes. We are spreading our branches and services centre to be close to our customers. Currently our company has got 80 qualified employees in all branches. Our head office has already constructed in Hawassa city and we have also a branch office in Addis Ababa.
Our Vision
To be the number one Zelalem general Trading, Bio Medical Treading and Engineering, Pacific Water Well Drilling and Engineering Company in Ethiopia & in East Africa
Our Mission
Our Mission is to provide to our customers all quality products which are imported by Zelalem Trading, Hagbes Plc, Ultimate Motors Plc & Lifan Motors Plc, Acme Engineering,
Zelalem Biomedical Treading And Engineering, Infinity Biomedical Plc, Afro Germany Biomedical Plc, Agamas Biomedical Plc, and other products imported by our company. We mainly focus on industrial materials, construction machineries, vehicles, heavy tracks, agriculture equipment & machineries, energy generators, water pumps, different electrical appliance, motor cycles, Medical Equipment, Reagent, Laboratory Machine, Solar Energy Material and Solar Cells, Installation and Maintenance with full spear parts . Also we strive to provide the highest levels of quality after sales services in our international standard Garage by our professional workers. We pay more attention to respect our customers and we worry about the quality of the products we import so as to bring customers high satisfaction and valuable products. We seek fair and reasonable profit to sustain the live of the company.
Our Promise

 We promise to: 

  • Strive to understand, anticipate and fulfil their needs, providing them with the highest levels of after sales service, quality products and professional advise
  • Reach out and get ever closer to them wherever they are
  • Make our products affordable through careful sourcing, competitive pricing and convenient payment schemes

 

 We promise to: 

  •  Provide them with a safe, fair and healthy work environment
  • Invest in their training and professional development so that each employee can realize his or her own ambitions and work potential
  • Reward those who match our vision with dedication and commitment, such that they will share the fruits of our success

 

We promise to: 

  • Build a long-term partnership characterized by fairness and respect
  • Invest into the development of our mutual business
  • Help our partners to achieve their own market and business objectives

 

We promise to: 

  • Sustain outstanding performance and achieve steady growth and profitability 
  • Seek excellence in everything we do
  • Maintain transparency and good relationships

 

 We promise to: 

  • Contribute to the comprehensive development of our community
  • Care for the unprivileged
  • Protect our environment
  • Provide choice, opportunity and mobility

 

  We promise to: 

  • Stay true to our core values and business vision
  • Nurture and grow our dreams
  • Tackle opportunity with prudence, courage and resolve
  • Continuously develop our capabilities
  • Tackle each task with passion and live each day with gratefulness

  We promise to: 

  • Stay true to our core values and business vision
  • Nurture and grow our dreams
  • Tackle opportunity with prudence, courage and resolve
  • Continuously develop our capabilities
  • Tackle each task with passion and live each day with gratefulness

 

Achievements & Awards

Our Target
To build high market share by providing quality products in more faster, better and more complete manner than our competition. To be the preferred and most trusted resource for the products and after sales services to support government Health Office and government sustainable development strategy.
The Pillars of the Concept
Zelalem Industrial and Construction Machinery and Motor Sales, bio Medical Treading and Engineering, Pacific Water Well Drilling and Engineering concept is to be the best products and services enabler in Ethiopia, particularly in SNNPR & same part of Oromiya Region to offer its customers:

Offers the best value for money on the market, with unbeatable price, quality & service mix

To be recognized by its customers as a true technology expert. This is a key asset in a market where rapid changes in products and technologies are often confusing the customers. Thus, our company advisors are to understand customers’ needs and provide advice and solutions that best fit of our clients’ requirements. 

  • Guaranteed Peace of Mind: 

A dedicated team of sales and specialist guarantees unparalleled level of technical and value added after sales services. Moreover, customers can secure and optimize return on investment by asking about warranty programs. 

  • Ease in Decision Making: 

The depth of product selection, the range offered, training and after sales services, states that the customers will chose the best products for their use, is assured of its use due to availability of training and support (repairs, upgrades, installation etc).